Shipping policy

At BelliWelli Inc., we strive to provide prompt and reliable shipping for all our nutrient and supplement products. This Shipping Policy outlines the terms and conditions related to the delivery of your orders. By placing an order, you agree to the terms of this policy.

1. Order Processing Time

  • Orders are processed within 3 business days (Monday through Friday, excluding holidays).
  • Orders placed after 2PM Local Time on a business day or on weekends/holidays will begin processing on the next business day.
  • Processing times may vary during peak seasons or promotional events.

2. Shipping Methods and Costs

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery by the next business day if the order is placed before 1PM EST.

Shipping costs are calculated based on:

  • The weight and dimensions of the package.
  • The destination address.
  • The selected shipping method.

Shipping charges will be displayed at checkout before you complete your purchase.

3. Shipping Restrictions

  • We currently ship to addresses within the United States, including Alaska and Hawaii.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations unless specified.
  • Certain products may be restricted from shipping to specific regions due to regulatory requirements.

4. Delivery Times

  • Delivery times are estimates and may vary based on carrier delays, weather conditions, or other unforeseen circumstances.
  • Retreat Care Inc. is not responsible for delivery delays caused by carriers.

5. Order Tracking

  • Once your order is shipped, you will receive an email with tracking information.
  • You can track your package directly through the carrier’s website using the provided tracking number.

6. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us within 1 day of the expected delivery date.
  • We will work with the carrier to resolve the issue and, when applicable, arrange for a replacement or refund.

7. Incorrect or Undeliverable Addresses

  • Please ensure that your shipping address is correct and complete at the time of checkout.
  • Orders shipped to an incorrect or undeliverable address may be returned to us by the carrier. Additional shipping fees may apply for reshipment.

8. International Shipping (if applicable)

  • For orders shipped outside the USA, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
  • Delivery times for international orders may vary due to customs clearance processes.

9. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

Email: info@belliwelli.com
Phone: (310) 571-8355
Mailing Address: Belli Welli Inc

8605 Santa Monica Blvd
PMB 55905
West Hollywood, California 90069-4109

Thank you for shopping with BelliWelli Inc.. We’re committed to delivering your products with care and efficiency!